Accessing & Managing Accounts

Make sure you have the correct login (but, of course!). If you set up a password reminder in your profile, use the password retrieval feature.

Note that too many login attempts with an incorrect username and password will lock your account. If your account is locked or you couldn't successfully retreive your login, here'swhat to do:

Students, contact your advisor. He or she can check or unlock your BPO account. Parents should also contact their student's advisor. Advisors can also create accounts for new students and parents.

Staff members, contact your principal or a school administrator or email Joe at jbattaglia@bigpicture.org. School administrators can create or troublshoot accounts for any user at their school.

Mentors, please contact your school's internship coordinator.

Technical Information

Make sure that your school computers and school/district servers are configured to use a dynamic, database intensive application like BPO. Download this BPO Technical Requirements handout and give it to the staff person who handles computer set up.

Frequent causese of login trouble or issues using an application like BPO are related to cookie or caching settings on your browser or a school / district server.

Need help configuring equipment? Email Joe.